December 4, 2023


Put A Technology

Digital passenger card shelved after scathing reviews


The Digital Passenger Declaration has been shelved, with new Household Affairs minister Clare O’Neil acknowledging it “needs a ton a lot more work” even after more than $60 million has been poured into the outsourced enhancement of the fundamental system, which experienced been slated to eventually be used across federal government.

On Sunday Ms O’Neil issued a assertion indicating ​people travelling to Australia will no longer have to finish a Digital Passenger Declaration (DPD) to declare their COVID-19 vaccination position from Thursday.

The DPD released in March, replacing the Australia Journey Declaration. The smartphone application collects make contact with facts, vaccination status, passport data and journey heritage from people arriving in Australia by air.

The DPD was the first exam of the Residence Affairs ‘permissions capability’ project, which is supposed to a person working day be used across federal government for permission-based mostly solutions.

Shelved: The initially take a look at of the government’s permissions functionality “needs a ton more work”. Credit: B.Zhou/

The federal federal government very last 12 months chosen tech consulting large Accenture to deliver a permissions functionality and established the DPD as its to start with use circumstance.

But the start was delayed and the DPD gained scathing opinions from travellers, although the community sector union criticised the “error riddled” app and the outsourcing of the significant governing administration technologies.

Ms O’Neil acknowledged the backlash and the DPD contributing to delays at airports all over the region when saying the conclusion to take away it.

The changes come into result from midnight on Wednesday July 6, 2022 just after improvements to the Biosecurity Act, which also mean that all visa holders can journey to Australia without the need of needing a journey exemption.

“Removing these demands will not only minimize delays in our airports but will persuade more readers and proficient staff to opt for Australia as a desired destination,” Ms O’Neil reported.

“And for Australian citizens, with the removal of these prerequisites, returning home will be a great deal less complicated.

“I know any individual who has travelled internationally because the borders have opened will discover this as one a lot less point to stress about – specially as far more Australians get again to travelling overseas.

“We’ve also listened to feed-back about the DPD. Even though in time it will swap the paper based incoming passenger card, it desires a good deal far more do the job to make it consumer friendly”

The difficulties with the DPD and the underlying permissions capability appear following big elements of the task had been outsourced by way of a procurement method now remaining examined by the audit place of work.

The Electronic Transformation Agency issued a tender for the permissions capacity in late 2020. Virtually a 12 months afterwards it was declared that Irish-domiciled tech big Accenture had been selected to supply the permissions capability.

Accenture was awarded a standing supply recognize for the operate, and a number of contracts connected to it have considering that been made community.

Accenture has been awarded contracts truly worth much more than $60 million for get the job done on the permissions ability and its 1st purpose, the DPD.

The 2020-21 budget allotted $74.9 million for the task, but more than this has already been handed out by means of the contracts. Further more funding was allotted in final year’s MYEFO but was retained top secret because of to “commercial in assurance sensitivities”.

It’s not the initial time the federal federal government has attempted to go to the industry for this challenge, with a earlier endeavor scrapped in early 2020 right after additional than $90 million had previously been expended.

The procurement procedure for that try became mired in conflict of desire fears, with no prosperous bidder picked right before it was canned.

Do you know far more? Contact James Riley through E mail.


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