September 29, 2023


Put A Technology

Passengers at Orlando International Airport’s New Terminal C Will Make Their Journey Guided by Stunning Airport-Wide Digital Communication


Visual communication at Orlando International Airport (MCO) Terminal C will welcome, have interaction and aid airport passengers from ticketing to gates and beyond. Airport website visitors will come upon handy, dynamic information and vivid multimedia articles on substantial movie walls and connected digital shows, which will guide them across their entire passenger journey. Good passenger conversation incorporates immediately up-to-date dynamic journey data. The facts responds to airport facts in genuine-time, and it is introduced inside of engaging extremely-substantial-definition online video that celebrates the location and makes the airport experience.  

The Better Orlando Aviation Authority (GOAA) and Synect are establishing the content for September 2022, when the new Terminal C facility opens to travellers. It embodies MCO’s Orlando Experience layout concept, and it is driven by Synect’s Passenger360 approach and electronic signage system. Travellers will working experience the Passenger360 program throughout the terminal, which include:  

  • Ticketing 

  • Security 

  • Info Desks 

  • Concessions  

The Passenger360 procedure can address 1000’s of improvements for every second, this kind of as flight or temperature modifications, and it equips passengers with trusted, curated facts to empower them on their journey. The information strategy consists of live-motion video footage of Orlando and the Central Florida area, partaking animations, large-visibility wayfinding, changing journey data, seasonal celebrations and extra. It blends dynamic airport facts about flights and services with eye-catching online video to entertain and delight travellers and greatly enhance operations. Close to 874 related digital shows will perform the information across the airport at measurements as large as 52K. Every piece of articles is tailor made created to suit the eyesight, manufacturer and digital canvases of the new Terminal C. 

“We set the focus on the passenger in every single layout conclusion at Terminal C, which is the result of comprehensive airport conversation innovation concerning GOAA and Synect,” suggests Tom Draper, GOAA Main of Operations. “The program will enable engage passengers at the important touchpoints of their journey although reflecting authentic-time airport activity which includes approximated hold out situations.”   

The Terminal C application connects to the visual conversation process in the North Terminal. Content material and functions are centrally managed utilizing Synect’s Passenger360 alternative. Passenger360 integrates with MCO’s airport operations heart (AOC), enabling digital messaging and content updates quickly based on dynamic, modifying airport exercise like flight schedules, hold out situations, climate, possible emergencies and extra. 

“Modern travelers are living in a smartphone-enabled, extremely-higher-definition world, which styles their expectations for visible conversation. Orlando Worldwide Airport is exceeding these anticipations by empowering their journey with a smartphone-like technique across enormous electronic canvases powered by Passenger360,” Synect CEO Yahav Ran claimed. “We are grateful for a lot more than seven decades of visual communication innovation with MCO as it continues to set up itself as a single of the brightest, boldest airport destinations in the environment.”   


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